Frequently Asked Questions

We accept all major credits cards & PayPal. Should you wish to spread your purchase over three monthly payments we also offer Klarna at checkout.

Yes transactions will show with the reference FTP-UK.

Yes all of our the products are sent out to you discreetly in brown paper packaging

All parcels are sent using the Royal Mail tracked service. At checkout you can select 24 or 48 hour delivery.

Not currently we only deliver to the United Kingdom. We will be adding European and International delivery options in the near future.

It depends on the postage method that you choose. We offer Royal Mail tracked 24 which will arrive within 1 -2 days depending on the time of your order. We also offer Royal Mail tracked 48 which can take 2 – 3 days depending on the time of day you place your order.

Yes you will receive dispatch notifications with details of the Royal Mail tracking number.

It depends on what makes you feel good, You need to explore this, maybe buy a few different products and see what makes you feel good. We try to include as much product information as possible to help you select the correct item.

Using lubricant is a personal preference, water based lubricant is recommended when using anal toys especially when using silicone toys as silicone lubricant does not work well with silicone toys.

If the goods are faulty and have not been used then then may be returned. For more detail please see out returns policy which is located in the footer section of the website on all pages.

Full details can be found in our returns policy, including returns address and detailed information regarding returns.

Yes full details are in our returns policy.

We do not currently offer that option.

Yes please see our Privacy policy fro more details.

No we don’t share your information with third parties.

Rinse your toy with warm water & wipe away any surface dirt using liquid soap. We also sell antibacterial wipes which can be used depending on the material of the product. See the specific product guidelines for more details.  

Toys should be clean and dry before being put away, storage should be in a discreet place. 

Yes batteries can be provided if required. Details are available when selecting your product and adding it to the basket. 

Yes we offer regular discounts and offers. Please keep an look on on our website for more details. Also please to sign up for our mailing list where you will also receive a discount offer for joining,  and will also be sent information regarding  discounts and promotions.